Considering employers’ heightened awareness of health concerns, almost all brokers believe that the
safety measures, sanitary practices, and social distancing guidelines companies established
will remain to some degree even after the pandemic has subsided.
Most brokers believe that employers will continue to offer flexible scheduling to support their
caregiver-employers even after the pandemic.Flexibility is key when it comes to balancing
both work and caregiving. Offering this requires no additional upfront costs for an employer, but it
can be the difference between retaining workers that, otherwise, might just quit.
Almost all brokers expect that employers will expand their virtual wellness services. As offices
closed during the pandemic, employers pivoted their employee wellness strategy to include
virtual options. Since many organizations plan to move forward with a decentralized workforce or
hybrid model, expanding these services is an extremely sustainable choice.
The demand for virtual health has soared in conjunction witth mental health needs. While COVID-19
created a real necessity for on-demand access to live counselors, nurses, and health
providers, most brokers think this trend will continue even after the virus is no longer a threat.
These are appealing cost-effective options for employers in the US, which has the highest health
benefit costs in the world. It also satisfies employees’ desire for quality, convenient, and